Terms and Conditions
Last Updated: November 2025
Introduction
These Terms and Conditions govern your use of neural acov's website and services. By accessing or using our services, you agree to be bound by these terms.
If you do not agree with these terms, please do not use our services. For questions about these terms, contact us at [email protected]
1. Definitions
"Services"
Refers to the AI implementation training courses provided by neural acov
"User" or "You"
Means any person accessing our website or using our services
"Content"
Includes all text, images, materials, and course content provided through our services
"We/Us/Our"
Refers to neural acov, its owners, and authorized representatives
2. Use of Services
2.1 Eligibility
You must be at least 18 years old to use our services. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into binding agreements.
2.2 Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information during registration and keep it updated.
2.3 Acceptable Use
You agree to use our services only for lawful purposes. You will not:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt unauthorized access to systems
- Engage in fraudulent activities
- Harass or harm other users
3. Course Enrollment and Payment
3.1 Enrollment Process
Course enrollment is confirmed upon payment receipt. Available spaces are limited, and enrollment is on a first-come, first-served basis. We reserve the right to cancel courses if minimum enrollment is not met.
3.2 Payment Terms
Course fees must be paid in full before course commencement unless alternative arrangements have been agreed upon. All prices are in Singapore Dollars (SGD) and include applicable taxes.
3.3 Cancellation and Refund Policy
Cancellations and refunds are handled as follows:
- More than 14 days before course start: Full refund minus administrative fee
- 7-14 days before course start: 50% refund
- Less than 7 days before course start: No refund
- After course commencement: No refund
We reserve the right to cancel courses and provide full refunds if circumstances require.
4. Intellectual Property Rights
4.1 Our Content
All content provided through our services remains the property of neural acov. This includes course materials, presentations, documentation, and website content. You are granted a limited license for personal use during and after course participation.
4.2 Restrictions
You may not:
- Reproduce or distribute course materials without written permission
- Create derivative works based on our content
- Use our content for commercial purposes
- Remove copyright notices or proprietary markings
4.3 User Content
By submitting content to us (such as questions or feedback), you grant us a non-exclusive license to use, reproduce, and display such content in connection with our services.
5. Disclaimers and Limitations
5.1 Educational Purpose
Our courses are provided for educational purposes. While we share proven methodologies and real-world applications, we make no representations about specific outcomes or career advancement.
5.2 No Professional Advice
Course content does not constitute professional consulting services. Participants are responsible for evaluating the applicability of course content to their specific situations.
5.3 Service Availability
We strive to provide uninterrupted service but do not warrant that our website or services will be available at all times. We may modify, suspend, or discontinue services without prior notice.
5.4 Limitation of Liability
To the maximum extent permitted by law, neural acov's liability is limited to the fees paid for the specific course in question. We are not liable for indirect, incidental, or consequential damages.
6. Data Protection and Privacy
Our collection, use, and protection of personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.
We comply with Singapore's Personal Data Protection Act 2012 (PDPA) and implement appropriate security measures to protect your information.
7. Termination
7.1 By You
You may discontinue use of our services at any time, subject to our cancellation and refund policy.
7.2 By Us
We may suspend or terminate your access to services if you violate these terms or engage in conduct we deem harmful to our business or other users. Immediate termination may occur for serious violations.
7.3 Effects of Termination
Upon termination, your right to use services ceases immediately. Provisions regarding intellectual property, disclaimers, and limitations of liability survive termination.
8. Dispute Resolution
8.1 Informal Resolution
For any dispute arising from these terms, you agree to first attempt informal resolution by contacting us at [email protected]
8.2 Mediation
If informal resolution is unsuccessful, parties agree to attempt mediation before pursuing other remedies.
8.3 Governing Law and Jurisdiction
These terms are governed by the laws of Singapore. Any legal action arising from these terms shall be brought exclusively in the courts of Singapore.
9. General Provisions
9.1 Entire Agreement
These terms, together with our Privacy Policy, constitute the entire agreement between you and neural acov regarding use of our services.
9.2 Severability
If any provision of these terms is found invalid or unenforceable, the remaining provisions remain in full effect.
9.3 No Waiver
Our failure to enforce any right or provision of these terms does not constitute a waiver of such right or provision.
9.4 Assignment
You may not assign or transfer these terms without our prior written consent. We may assign our rights and obligations without restriction.
9.5 Force Majeure
We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
10. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated through:
- Posting updated terms on this page with a new "Last Updated" date
- Email notification to registered users
- Prominent notice on our website
Your continued use of services after changes are posted constitutes acceptance of the modified terms.
11. Contact Information
For questions about these Terms and Conditions:
neural acov
9 Straits View, Marina One West Tower #15-05, Singapore 018937
Legal Inquiries
[email protected]Phone
+65 6892 4756